Here are answers to the questions our customers ask most often. Can't find yours? Write to info@horizont-lhb.hr or call +385 91 297 2024.
Syn(c)Energy Smart Bracelet
What is the Syn(c)Energy bracelet?
A bracelet with HSC technology, inspired by Tesla's ideas of energy, frequency and vibration. No batteries, no chemicals, no charging. Wear it every day as a reminder to slow down and stay balanced.
How can it help me?
Users most often report less stress, better sleep, sharper focus and more energy during the day – especially with a lot of screen time and travel. Experiences vary from person to person. The bracelet is not a medical device and does not replace treatment.
What is the difference between the models?
There are three styles: silicone (unisex, 11 colours), cord (women's – RUBY and LUNA) and leather (men's – METRO). All models carry the same HSC technology and differ only in style.
Can children wear it?
Yes. The bracelet is made for all generations – children at school and in sports, adults at work and in their free time.
Does it need charging?
No. It has no battery or electronics and works on its own.
How do I care for the bracelet?
Once a week, wash the bracelet under a stream of warm, soapy water – every style: silicone, leather and cord. Pay special attention to the metal part: remove the oils from your skin, then rinse and dry the bracelet well.
Why is cleaning the metal part important?
The bracelet works only in direct contact with the skin. Oils and dirt from the skin build up on the metal part over time and reduce that contact, so clean it regularly with warm, soapy water.
Can I shower and swim with it?
Silicone models handle water with no problem. We recommend taking off cord and leather models before showering or swimming so they keep their look longer.
Is it a good gift?
Yes – the bracelet comes in a box, and with 14 models you'll easily find a colour and style for everyone.
Teslass ScalarX Glasses
What's in the box?
Glasses with clear lenses, a frame with black lenses, a frame with yellow lenses, a microfibre pouch, a cleaning cloth and instructions.
When do I use which lenses?
Clear – for screens and artificial light. Black – for strong sun and outdoor sports. Yellow – for fog, cloudy days and driving.
Do they protect against blue light from screens?
Yes. The lenses have an EMI and Blue Glide layer that filters blue light from monitors, phones, TVs and LED lighting, plus UV400 polarisation (100% UVA/UVB/UVC protection) and anti-reflective coating.
Can I wear them all day?
Yes – they are light, with a stainless steel frame. Many people wear them all day at the screen and say their eyes feel more rested at the end of the day.
Are they certified?
They comply with Regulation (EU) 2016/425 and standards EN ISO 12312-1 and EN ISO 12312-2. Made in Croatia.
How much do they weigh?
The base frame with clear lenses weighs only 11 g, and each extra frame (black or yellow lenses) 4 g.
Can I wear them with contact lenses or prescription glasses?
Yes, they can be worn with contact lenses and over prescription glasses. Handle the frames carefully.
Can I wear the black and yellow frames together?
We don't recommend wearing both frames together for long periods – each is made for its own conditions, so use them separately.
What are the package dimensions?
The box is 16.2 × 7 × 5.4 cm, with a gross weight of 210 g. A dimension drawing of the glasses is in the product gallery.
What did users say after testing?
In a market test, 50 users wore the glasses for three weeks. 43 of them wanted to keep them and buy them at full price.
How do I care for the glasses?
Clean the lenses only with the supplied microfibre cloth; if they are very dirty, first rinse them with lukewarm water and a little mild soap. Do not use paper tissues, clothing, alcohol or strong cleaning agents – they can damage the protective lens coatings. Keep the glasses in the pouch or case, never lens-down, and do not leave them in the heat (e.g. on a car dashboard in the sun). Put the frames on and take them off carefully, with both hands.
Do you have a case?
Yes – the Teslass protective case (15.5 × 5 × 4 cm) has an internal metal reinforcement, an outer cork layer, a soft lining and a magnetic closure. It is more compact than the original box and protects the glasses from impact. Sold separately.
HSC Products
How do I apply the HSC smart card?
Peel the protective film off the back and stick the card to your phone, tablet, laptop or other device. Picture instructions are in the product gallery.
Which devices can I use the HSC card on?
Any mobile phone, regardless of brand or model, as well as laptops, tablets, TVs, monitors, Wi-Fi boosters and other devices that create an electromagnetic field when working. It is programmed for all network generations – 2G, 3G, 4G/LTE and 5G.
Can I put the card on my phone case?
No. Stick the card directly on the device so it is in direct contact with it – not on a protective case, cover or similar.
I use wireless charging – where should I put the card?
If you charge your phone wirelessly, do not stick the card in the middle of the back, where the charging coil is – the card would then stop the wireless charger from charging the device. Place it closer to the top or bottom edge of the phone.
Can I move the card from one device to another?
Yes, as long as the original adhesive tape on the card still holds well. The card does not work in combination with other adhesives.
How long does the HSC card last?
The card has no expiry date. As long as it is not mechanically damaged (bent, scratched, cut, etc.), it keeps all its properties.
What is the HSC Correlator (smart needle) for?
It is used with water, drinks and food before consumption, and as part of a personal relaxation routine. Users report a feeling of balance and freshness. It is not a medical device or a substitute for water purification.
How do I care for the HSC Correlator (smart needle)?
Take special care of the tip of the needle. After every use, wipe the needle with a soft tissue and put it back in its case.
What if the needle is dropped?
If the needle falls on its tip, it may lose its effect. Always handle it carefully and put it back in its case right after use.
Have HSC products been tested?
Testing was carried out by BION, Institute for Bioelectromagnetics and New Biology (Ljubljana), in 2019. The reports are available on each product page.
Ordering and Payment
How can I pay?
By card (Visa, Mastercard, Maestro, Apple Pay, Google Pay), PayPal, bank transfer or cash on delivery.
Is payment secure?
Yes. Card details go encrypted directly to the payment provider (PCI DSS, 3-D Secure) – the shop never sees them.
Why is there no VAT?
Horizont LHB d.o.o. is not registered for VAT, so all prices are final.
I didn't receive an order confirmation.
Check your spam folder. If it's not there, contact us at info@horizont-lhb.hr or +385 91 297 2024 and we'll check your order.
Shipping
How much is shipping in Croatia?
It's free, regardless of the order amount. At checkout you choose: In Time – delivery to your address, usually within 24–48 hours, or BOX NOW – delivery to a parcel locker of your choice.
How does BOX NOW parcel locker delivery work?
You choose a locker in the cart or on the order confirmation page. When your parcel arrives, you'll get a notification with an opening code and can pick it up whenever it suits you, within the time stated in the notification.
Do you ship abroad?
Yes. EU: EUR 33.00 (HP Express, 4–15 working days) or EUR 39.60 (DHL Express, 24–72 hours). Other countries: EUR 70.00 / 84.00. Orders of EUR 650 or more ship free worldwide with DHL.
Can I track my parcel?
Yes – you'll receive a tracking link by email as soon as your parcel is on its way.
Returns and Guarantee
Can I return a product?
Yes. We take back all products within 14 days of receipt and refund your money. Email us at info@horizont-lhb.hr and send the goods to our address in Osijek. Return shipping costs are borne by the customer.
What if I'm not satisfied with the product?
Our products come with a money-back guarantee if you're not satisfied. Contact us and we'll arrange the return.
Who pays for the return?
The direct cost of sending the goods back is borne by the customer.